POLICIES

KSimon Photography Logo | Atlanta + Dallas Fashion, Lifestyle, & Business Portrait Studio and Outdoor Photographer | © KSimon Photography, LLC | ksimonphotography.com
 

KSimon Photography is committed to maximizing customer satisfaction and takes the utmost care with respect to development and delivery of photographic products and services.


Please read the following policies thoroughly.

  1. SESSION FEES AND DATES.  Session fee must be paid in full and signed contract is required in order to book your session.  Once session is booked, no additional clients can be booked at your session time.  Therefore, session fees are nonrefundable. Session fees are valid for no more than 6 months after date of purchase.  To secure your date, payment of session fee and contract signature are required at least 2 weeks in advance.  Dates are first-come, first-serve and cannot be guaranteed until session payment and contract signature are received.  As such, your desired date may become unavailable if another client is interested in the same date and books his/her session first.  Every effort possible will be made to ensure you receive your desired session date.  Booking your session as soon as possible ensures this occurs.  Flexible payment plans are available.  Certain venues and/or locations may require additional access or permit fees.  Travel fee will be charged for locations beyond a 30-mile radius of Atlanta, GA 30303.  Additional fee assessed for distribution or commercial use.  Cash and credit/debit cards are accepted.  Payment and/or contract signature confirms that you have read and agree to the KSimon Photography policies.

  2. CANCELLATION.  If you must cancel your session, please notify us in writing or via email as soon as possible (at least 48 hours prior to your scheduled session) to allow your session time to be provided to another client and rescheduled to the next available date.  However, you are limited to rescheduling your session only two times.  If your session is postponed more than two times, your session is subject to cancellation and your session fees will be forfeited.  Forfeiture of session fees is applicable for repeat postponements not related to weather or emergencies.

  3. PHOTO SESSION.  Please arrive to your scheduled session on time, dressed and ready to begin promptly.  The window of time allotted for your session begins at your scheduled session time, so additional preparation time will reduce the time available for taking photos.  If you arrive more than 30 minutes late, your session is subject to cancellation and your session fees will be forfeited.  Photo session attendance is limited to those being photographed (see Rates for allowed attendance). A fee will be assessed to photograph additional people.  No more than 1 additional person will be allowed at your photo session. Having additional people attend your photo session can be distracting to the photographer and to those being photographed.  No cameras are allowed at your photo session.

  4. INCLEMENT WEATHER.  Your session will be rescheduled to the next available date or an alternate indoor location will be used.

  5. PRINTS AND PRODUCTS.  Orders must be purchased during your personalized proof reveal + ordering. Proofs are for viewing only to place orders. A $500 minimum order is required for prints and products. A re-archival fee ($100 to reschedule personalized proof reveal + ordering, $50 to reopen an expired gallery, or $50 per week for gallery time extension) applies for failure to place an order within the allowed time frame. All payments must be paid in full within three days upon receipt of invoice.  Shipping and handling fee for prints and products may apply.  No part of any order will be delivered until payment is received in full.  A service charge will be applied to all past due accounts, and the client shall be liable for any necessary costs of collection including attorney's fees and court filing fees.  Your purchase releases KSimon Photography from any liability due to loss or damage of prints and products, and also releases KSimon Photography from any obligation to maintain copies of any digital file, image or photograph.  All prints and products are coated with a protective finish for beauty and longevity.  Custom print sizes are available upon request.

  6. PROCESSING TIME.  Exceptional quality takes time.  KSimon Photography provides the highest possible quality for photographic products and services.  Given this, coupled with popular demand and part-time business operation, proofs are ready for viewing and making selections to order about 3 to 4 weeks following sessions.  Each charity photo prize is ready within 120 days of the scheduled photo session.

  7. RUSH ORDERS.  Rush orders are subject to a double charge for all services rendered.  Rush service availability depends on production workflow and may not be available during peak seasons.

  8. SALES TAX.  Sales tax is required by law and will be applied to sessions, prints and products at time of purchase.

  9. WATERMARKS.  Work produced by KSimon Photography is personal and artistic in nature; from the actual time a photograph is taken to the time spent in post-processing (i.e. retouching, editing, color correction, enhancements, effects, etc).  Thus, our work is unique to our eye and style.  Each image (excluding commercial work) will bear a KSimon Photography watermark demonstrating the authenticity of the image and is required to remain in any future use of the image in print, digital or other medium of display.

  10. PRICES AND POLICIES.  All prices and policies are subject to change without previous notice.  While KSimon Photography strives to provide accurate information at all times, we reserve the right to change and/or correct any information including but not limited to policies, prices and descriptions without prior notice.  Any order(s) placed based on incorrect information will, at KSimon Photography's discretion, be: refused, canceled, or billed using correct information.

  11. PRIVACY.  To learn more about the steps we take to protect your privacy, see our Privacy Policy here.

  12. COPYRIGHT.  All images provided by us whether digital or print may not be copied (this includes screenshots), modified or reproduced by any means without the express written permission of KSimon Photography.  Violation of this Federal Law constitutes copyright infringement will be prosecuted to the fullest extent of the law.

Updated February 17, 2019